GET BACK INSIDE · GREATER SACRAMENTO
Residential lockout assistance for houses, apartments and selected interior doors.
WHAT THIS SERVICE COVERS
Identify the door and lock type when possible.
Rekeying may be worth doing after access is restored.
The technician can inspect whether the problem is the cylinder, latch or door alignment.
SERVICE PLANNING
A residential lockout is first about access to the authorized property. After entry, a separate decision may be needed if the key was lost outside, the cylinder is damaged or the door has been difficult to operate.
Tell dispatch which door is affected and whether the key is inside, missing or unable to operate the lock.
Be ready to confirm your relationship to the home or apartment and who can authorize service.
If keys may be unaccounted for or the lock was already sticking, say so before the visit is scoped.
COMMON QUESTIONS
Share the exact address, which entrance is affected, whether the key is lost or inside, and the lock type if you know it. Be ready to confirm that you are authorized to access the property.
No. Restoring entry and changing hardware are separate decisions. After access is restored, the lock can be assessed for repair, rekeying or replacement based on its condition and your key-control needs.
The lock and door, the situation at the entrance, service address and current route affect the work. Describe what happened and ask dispatch what the estimate includes before approving service.
GREATER SACRAMENTO · 30 SERVICE AREAS
Explore all 30 listed service areas on the map, outlined using official city and community boundaries. Select a boundary for local details, then call dispatch to confirm service at your exact address.