WHAT THIS SERVICE COVERS
Start with the safe model and what the lock is doing; the right next step depends on the mechanism and condition.
Safe lockout requests screened by make and modelMechanical dial, keypad or key-lock symptomsSafe-lock diagnosis and selected repairsCombination-related service requestsBusiness-safe appointments with access authorizationScope and route confirmed before a visit
The code or combination no longer works
Provide the make and model and describe whether the dial, keypad or handle behavior changed.
The safe will not open or relock
Do not force the handle. Describe the sequence and any sounds or error indicators so the request can be screened.
A business safe needs service
Have an authorized contact available and share the location, safe model and operating constraints.